Contact Us

We will answer any questions you may have about our online sales, rights or partnership service right here.

ADDRESS

GCS London 47 Hall Lane London NW4 4TJ

PHONE

+44 (0) 208 203 1820

EMAIL

info@ribbonthreadcraft.co.uk

Office Timing

Mon to Sat – 9:00 am to 7:00 pm
Sunday – 10:00 am to 5:00 pm

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the minimum order quantity?

The minimum order quantity is £1.

What is your usual shipping time?

We aim to dispatch orders received before 3 pm on the same working day.

Where is my shipment?

We dispatch all shipments via DPD. If you enter a mobile number in your account information then you will be sent a text with an approximate delivery time once dispatched from our warehouse.

Do you deliver worldwide?

Yes – we dispatch regularly throughout Europe and rest of the world.

Do you have a warehouse we can visit?

No – we are an online based company.

What happens if an item is out of stock?

We try to update our website as frequently as possible with any items that are out of stock. For large quantities, we can place this item on back order or offer you an alternative that we can send immediately – someone will be in touch from our sales office should this happen. For small quantities we will arrange a credit or refund.

Can’t find what you are looking for?

If there is something that you are looking for that you cannot find then please contact us and our specialists will see how we can help.

If there is any other questions you would like to discuss then please don’t hesitate to contact one of our team either by email or phone.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS